Helping an Employee Through a Tough Time

Our personal and professional lives inevitably overlap. It is unnatural to segregate our work selves from our personal selves. It’s important to show compassion to your employees. Making your team a place where people can communicate those personal issues builds emotional safety for all team members and develops deeper bonds. …

Never Split the Difference Book Summary

Former FBI hostage negotiator Chris Voss explains in his book Never Split the Difference that negotiations are won by emotion instead of logic. Traditional negotiation techniques rely on rational arguments, removing the person from the problem. But that idea is against human nature. We are emotional creatures. Understanding that we …

Back to Top