Good Leaders Ask Questions Instead of Giving Direct Orders

A long time ago, a management expert believed that bosses should tell employees what to do because workers were seen as “stupid and phlegmatic,” kind of like oxen. Sadly, some bosses still follow this wrong idea. When your coworkers ask for help, do you give them direct orders or ask …

Navigating Difficult Conversations

Difficult conversations are, well, difficult. I struggled with difficult conversations all my life. In my childhood, conflict was constant. I can’t remember a day that my ears didn’t ring because my parents were yelling at each other. When I got older, I became their target. So avoiding tough conversations became …

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