Talking to Strangers is about how our assumptions on strangers are usually wrong. The book details how the highly-trained CIA officers can’t spot double agents and diplomats can’t understand their opponents. Judges who see the defendants are worse at spotting recidivism than computer algorithms. We are awful at understanding strangers, …
Difficult conversations are, well, difficult. I struggled with difficult conversations all my life. In my childhood, conflict was constant. I can’t remember a day that my ears didn’t ring because my parents were yelling at each other. When I got older, I became their target. So avoiding tough conversations became …
Former FBI hostage negotiator Chris Voss explains in his book Never Split the Difference that negotiations are won by emotion instead of logic. Traditional negotiation techniques rely on rational arguments, removing the person from the problem. But that idea is against human nature. We are emotional creatures. Understanding that we …
Applying special forces training to the boardroom, these Navy SEAL authors show that business and combat require similar leadership skills in this book. Extreme Ownership means that the leader is responsible for everything. The leader must own everything in his world. There is no one else to blame. The leader …
Daniel Pink explores how to become the master of your when. We assume that timing is an art. In When: The Scientific Secrets of Perfect Timing, Pink shows that timing is a science. He starts this book by describing the fluctuations of our mood during the day. There is a …
Dan Pink shows that persuasion is critical to our survival in To Sell is Human. Selling is moving others. We move others by convincing them of our ideas, influencing them to follow our strategies, or persuading them to help on our projects. We are all in sales, even if we are not convincing someone to make a purchase.
This is a study from 80,000 managers. The best managers exist to serve their employees. They lead by exception and emphasize strengths over weaknesses,
Start With Why by Simon Sinek explains how to motivate yourself and others through asking why first.
Made to Stick explains how to make your ideas compelling by stories.
The Formula explains success by analyzing data.
