How to Create a Team That No One Wants to Leave

Many people are leaving their jobs, creating a trend called “quitagion.” Employers think it’s about pay or work-life balance, but employees leaving say it’s because they don’t feel valued or that they belong. Some successful businesses during the pandemic increased employee satisfaction by 48 percent, following five guidelines. 1. Put …

Leading with Compassion

As the pandemic unfolded, leaders faced a substantial emotional burden. Over nearly two years, they supported teams in dealing with the grief and loss caused by the pandemic, addressed declining mental health among employees, navigated people’s anxieties, and often openly shared their own vulnerabilities. They became like Counselors-in-Chief. While excellent …

How to Get Your Ideas Up the Corporate Ladder

You might have a fantastic idea to improve a product, enhance your team’s productivity, or prevent a looming problem in your business. The challenge is approaching your boss about it, or maybe you’ve tried but haven’t gotten their attention. Even though studies show how important it is for employees to …

Choice Encourages Employees to Speak Up at Work

Korean Air had more plane crashes than almost any other airline globally, not because of old planes or poorly trained pilots, but due to its cultural legacy. Korean culture is hierarchical, where being submissive to elders and superiors is required. This cultural norm led co-pilots to defer to their captains, …

Good Leaders Ask Questions Instead of Giving Direct Orders

A long time ago, a management expert believed that bosses should tell employees what to do because workers were seen as “stupid and phlegmatic,” kind of like oxen. Sadly, some bosses still follow this wrong idea. When your coworkers ask for help, do you give them direct orders or ask …

Navigating Difficult Conversations

Difficult conversations are, well, difficult. I struggled with difficult conversations all my life. In my childhood, conflict was constant. I can’t remember a day that my ears didn’t ring because my parents were yelling at each other. When I got older, I became their target. So avoiding tough conversations became …

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