When it comes to making great workplaces and successful teams, researchers point out three psychological needs: relatedness, competence, and autonomy. Studies show that when employees feel psychologically content, they are happier, healthier, and more productive. Among these needs, relatedness—the desire to feel connected to others—has often been challenging for companies …
Korean Air had more plane crashes than almost any other airline globally, not because of old planes or poorly trained pilots, but due to its cultural legacy. Korean culture is hierarchical, where being submissive to elders and superiors is required. This cultural norm led co-pilots to defer to their captains, …
You might feel like you’re one of the busiest people in the world when it comes to time. There’s an 80% chance that you have too many things to do and not enough time to do them. In a study from ten years ago, about half of working Americans said …
Building trust with your colleagues is crucial. Your coworkers are more likely to help you achieve your goals if they trust you. Developing a connection with others is the first step in accomplishing your objectives. But how do you go from being a friendly stranger to a trusted peer? Feeling …
Change can happen faster than we think. In the next decade, year, quarter, week, or even this afternoon, there will be surprises, uncertainty, and things we don’t know. We will face disruptions and transformations in our demographics, climate, economies, and political systems. It’s like fixing a roof when the sun …
We went to the Ritz-Carlton for lunch after a tough court hearing where we won for our client. We hoped for a nice steak lunch, but the boss didn’t like our table and wanted to change. “This isn’t the table my secretary reserves for me,” he said. The waiter tried …
I made a big mistake at work, and I felt really embarrassed. I thought I might lose my job. But when I told my boss about it, he didn’t fire me. Instead, he stood up for me, even though it meant he might get criticized too. This made me feel …
“I can’t take any of my vacation days because there is too much work when I get back!” I’d often hear claims like that when I took over a team. At first, it seemed like these people must have a good work ethic. They wanted to get things done, and …
We all feel stressed at work sometimes, and it’s tough to know what to do, especially when we’re supposed to lead others. But did you know that sharing your worries with your team can actually make your team stronger? Researchers studied how leaders deal with their feelings, and they found …
A long time ago, a management expert believed that bosses should tell employees what to do because workers were seen as “stupid and phlegmatic,” kind of like oxen. Sadly, some bosses still follow this wrong idea. When your coworkers ask for help, do you give them direct orders or ask …
